Unlimited Help Desk Support

in Help Desk |

System Architecture is now offering our help desk support as a standalone service.

We understand that inconsistent desktop computer and mobile related issues are a huge source of frustration. They can have an enormous impact on company morale, operation budgets, and ultimately can lead to low employee productivity.

With our new Help Desk Support Service you can alleviate common technology aches and pains.

Our engineers have a wide knowledge base and a consistent record of satisfaction with our clients – getting you up and running in no time!

Unlimited Help Desk Support    8am – 5pm est   Monday-Friday

Experienced & Knowledgeable Team
Immediate Response

Unlimited Number of Calls/Contacts

Low Fixed Monthly Cost

No Contractual Obligation

Requests can be called into our confidential 1-800 phone number during normal business hours (8am – 5pm est Monday-Friday), entered into the Customer Support Request form, or added directly into our Customer Relationship Management tool. Sophisticated tracking and monitoring software is used to ensure your questions and issues are resolved quickly and efficiently. A powerful knowledge base is also used by our team to resolve issues based on a vast wealth of previous experience, solutions and issue resolutions.

Help Desk Support includes:

  • Microsoft and Apple desktop operating systems
  • Thin clients and virtual desktop infrastructure (VDI)
  • E-Mail applications and browsers
  • Hardware and network diagnostics
  • Virus and malware troubleshooting
  • Printer Support
    • Microsoft Office and documented third-party applications
    • Mobile phone an tablet support
    • Desktop performance problems
    • User administration

Like what you see here – but need a little more?

We can work with you to create a customized help desk support plan to keep your organization up and running on YOUR schedule.

Subscribe To Our Newsletter

We promise not to spam you, but only to deliver high quality technology information on a quarterly basis.

You have Successfully Subscribed!